Shipments and returns

Shipment of your parcel

Parcels are generally shipped within two days of receipt of payment. They are shipped through La Poste with a tracking number and delivered without the need for a signature. Parcels can also be shipped through La Poste and delivered against a signature. Please contact us before choosing this delivery method as it carries additional charges. Regardless of the delivery method chosen, we send you a link to track your parcel online.

 

The shipment cost includes the preparation and packaging costs as well as the delivery charges. The preparation costs are fixed while the costs of carriage vary in accordance with the parcel’s total weight. We recommend that you group all of your items in a single order. We cannot group two orders that are placed separately; shipment costs apply to each order. Your parcel is shipped at your own risk but specific attention is given to fragile items.

 

The size of the boxes is appropriate and your items are suitably protected.